Paying Your Utility Bill

Online

Sign on using your account number and PIN number located on your utility bill. Once you have logged in you can pay using MasterCard, Visa or Discover. You may make a one time payment or enroll into the autopay program to have your utility bill automatically deducted from your debit/credit card on your billing due date. You may also view account information such as billing history and consumption summaries.

Access your utility account by visiting the Click2Gove Utility Billing website.

E-Bill

Now you can review and pay your City utility bill online, anytime, get your utility information and pay your bill over the telephone or request your bill be sent electronically to your email inbox. No more bills lost in the mail or delivered to the wrong address. 

E-bill Account Set-Up

Please contact customer services to have your account set-up for E-Notification. Call us at 407-971-5535 or you can Email the Utilities Division.

Please note that in order to use our online services, you must have:

  • Email, your pin will be sent to this account
  • Internet Browser (Explorer, Netscape, etc.) must be capable of 128-bit encryption

If you have difficulty accessing our Online Services, please verify this with your software manufacturer or internet service provider and upgrade your browser if necessary.

By Telephone

Call anytime using our Automated Interactive Voice Response System (IVR) 407-971-5535 to make a payment using MasterCard, Visa or Discover debit/credit card. You will need your account number listed on your utility bill and your debit/credit card mailing zip code to use this system. Please note, pre-loaded or state issued cards are prohibited from use on the system. You may also retrieve billing and account information using this system.

Autopay

Automatic Bank Draft payment is now available for your utility account. Your pre-authorized payment will be debited directly from your checking or savings account for the exact amount of you monthly utility bill. This transaction will occur on your billing due date.

Access the Utilities Automated Bill Pay Request Form (PDF).

By Mail

Payments should be mailed to:

City of Oviedo Utilities
400 Alexandria Boulevard
Oviedo, FL 32765

A self-addressed envelope is enclosed with your monthly bill for your convenience.

In Person

Drop box located at:

City Hall
400 Alexandria Boulevard
Oviedo, FL 32765

Customer Counter Service

Walk in customer counter service is available Monday through Friday from 8 a.m. to 5 p.m. at:

Oviedo Annex Building
320 Alexandria Boulevard
Oviedo, FL 32765