Between 7 a.m. and 3:30 p.m. you may call 407-971-5692, after 3:30 p.m., nights and weekends call 407-971-5675.
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Typically, when a house is built, a shut off valve is installed at the closest hose bib to the water meter. If you cannot locate the shut off valve, or it does not turn off, please call the Utility Division. Between 7 a.m. and 3:30 p.m. you may call 407-971-5692, after 3:30 p.m., nights and weekends call 407-971-5675.
To establish or terminate service you will need to visit the:
Finance DepartmentUtility Billing DivisionOviedo City HallFirst Floor400 Alexandria BoulevardOviedo, FL32765Phone: 407-971-5535
If you feel that there is a discrepancy with the consumption charges on your water bill, you will need to contact the Utility Billing Division of the Finance Department at 407-971-5535.
If your pressure appears to be lower than normal and/or you have water quality concerns, please call 407-971-5692 during normal business hours, 8 a.m. to 5 p.m.
A lift station is a pumping station whose main purpose is to lift wastewater from one level to a higher level, either to pass over some obstruction, or to accommodate changes in elevation in route to either another lift station, or to a wastewater treatment facility. If you see the red light flashing and/or hear the siren, you should immediately call the Utility Department at 407-971-5692 between 7 a.m. and 3:30 p.m. After 3:30 p.m., nights and weekends call 407-971-5675.
If you see a manhole overflowing between 7 a.m. and 3:30 p.m. you may call 407-971-5692, after 3:30 p.m., nights and weekends call 407-971-5675.
To find out if reclaimed water is available in your neighborhood call the Utility Department at 407-971-5692, Monday-Friday between 7 a.m. and 3:30 p.m.
If reclaimed water is available in your neighborhood and you would like to switch your irrigation system over, you will need to call the City's Cross Connection Control Coordinator at 407-971-5693 to find out the procedure for switching.
A backflow preventer is a means or mechanical device designed to prevent backflow.
Mechanical backflow preventers have internal seals, springs, and moving parts that are subject to fouling, wear, and fatigue, which can lead to failure. Therefore, all backflow preventers must be tested with properly calibrated gauges and equipment at least once annually to ensure that they are functioning properly.
Additional information concerning Cross Connection Control can be obtained from your local Cross Connection Coordinator by calling 407-971-5693 or Email Randy Robertson. You may also mail questions to:
City of OviedoAttention Cross Connection Control400 Alexandria BoulevardOviedo, FL 32765
The City of Oviedo does not offer discounts or credits for refilling a pool. However, the sewage fee is capped at 10,000 gallons so residents are not charged for more than 10,000 gallons in sewage.