UTILITIES DIVISION - PUBLIC WORKS DEPARTMENT
During normal business hours, you may contact the City's Utilities Department regarding water or sewer services at 407-971-5692.
The after-hours Public Works contact numbers are:
Public Works Operations: (407) 722-4706 (trees, streets, sidewalks, stormwater)
Public Works Utilities: (407) 256-5026 (potable water, sewer)
To report water service problems or a leak call (407) 971-5692.
To open or close a utility account or to inquire about problems with your water bill, call (407) 971-5537 or (407) 971-5538.
Utility Administration provides leadership, direction, rate and fee development, long term planning, and assistance to the City's potable water, wastewater, and reclaim water systems.
The Administration provides coordination with local, state, and federal regulatory agencies, including the United States Environmental Protection Agency (USEPA), the Florida Department of Environmental Protection (FDEP) and the St. Johns River Water Management District. (SJRWMD).
Contact information for Utilities Administrative staff is listed below.
Operations & Utility Manager
Treatment Facilities Supervisor
Water Distribution Supervisor
Cross Connection Control
Water Conservation Coordinator