911 Emergency Procedures

How to Report an Emergency

Three very simple phone numbers, 911, will connect you with highly trained dispatchers in the Seminole County Dispatch Center if you are an Oviedo resident.

When to Call 911

You should call 911 for any Police, Fire, or Medical Emergency. Don't be afraid to call 911 requesting emergency services. Our dispatchers are well trained to ask you the appropriate questions to determine what type of emergency you are experiencing and what type of resources are required to help you in your time of need.

Who to Call for a Non-Emergency Situation

You should call the Seminole County Dispatch Non-Emergency Number at 407-665-5100 if you believe your situation does not require an immediate emergency response from fire, medical or police. If you are unsure if your circumstance is an emergency or non-emergency, we suggest you call 911 and we will assist you.

Examples of an Emergency

  • Chemical spills, chemical odor
  • Explosive device visible
  • Fire outside, brush fire, forest fire, smoke visible outside
  • Indoor fire:
    • Commercial building fire
    • Electrical hazard
    • Fuel spill
    • Gas leak
    • House fire
    • Lightning strike to home or business
    • Smoke odor inside
    • Smoke visible inside
  • Medical emergency: 
    • Any uncommon medical situation
    • Burns
    • Chest pain
    • Child birth
    • Choking
    • Diabetic
    • Difficulty breathing
    • Disorientation
    • Drowning
    • Electrical shock
    • Falls
    • Fracture
    • General weakness
    • Laceration
    • Loss of vision
    • Overdose
    • Pain
    • Seizure
    • Stroke
    • Trauma
    • Unconscious
  • Power lines on ground, power pole fire, transformer fire/explosion
  • Smoke alarm, carbon monoxide alarm
  • Vehicle crash, vehicle fire

Examples of a Non-Emergency

  • Animal rescue
  • Assistance getting back to bed
  • Assistance with taking medications
  • General questions
  • Keys locked in a car or home