How to Obtain a Fire or EMS/Medical Report (HIPAA Privacy Policy)

How to Obtain a Fire or EMS Report

The City of Oviedo Fire Rescue Department generates an incident report for every call for service including fire and medical responses. We comply with the Florida Record Keeping and Retention Act and Public Disclosure Law as well as HIPAA and other applicable medical confidentiality parameters. To obtain a copy of a Fire or EMS report, please contact our office at 407-971-5611 or visit our main office, Monday through Friday, 8 a.m. to 5 p.m. Please call ahead so we may locate the report for you in advance of your arrival. Reports may be delayed if they are awaiting completion or missing information.

EMS or Medical Reports

EMS or Medical Reports are restricted in disclosure in accordance with the Health Insurance Portability and Accountability Act (HIPAA). In order to obtain a complete copy of a EMS or Medical Report, you must demonstrate proof of the following:

• You are the patient listed on the EMS/Medical Report. Picture ID required.
• You must sign in person for the report after showing proper identification.
• We are not permitted to fax a EMS/Medical Report in order to comply with the HIPAA legislation.
• If the patient is a minor, or you are the legal custodian of an orphan, the elderly, or other circumstance, you must provide legal documentation for our review.
• An EMS/Medical Report may also be obtained by a court order, or by providing legal authorization through a law firm representing you as a client.
• We are unable to release health information over the phone, by email, fax, text, or other electronic methods as these are unsecure networks that may be accessible to others.
• These procedures are required in order for compliance with the HIPAA and other medical confidentiality legislation to assure protection of your private health care information. We appreciate your understanding as we comply with federal law.