Typically, when a house is built, a shut off valve is installed at the closest hose bib to the water meter. If you cannot locate the shut off valve, or it does not turn off, please call the Utility Division. Between 7 a.m. and 3:30 p.m. you may call 407-971-5692, after 3:30 p.m., nights and weekends call 407-971-5675.