2. 

3. Oviedo Utility Customer Service Survey

5. The City of Oviedo is committed to providing you the best service we can. Please take a few moments to tell us how we performed during your visit and how we can better meet your needs. Please fill this form out completely.
9. Date of Service
   Date of Service
11. What was the purpose of your visit?

    1. Apply for New Service
    2. Pay a Bill
    3. Terminate/Transfer Service
    4. General Information
    5. Other
13. If other, please type here what it was:
15. How well did we perform?
18. Speed of Service

    1. Excellent
    2. Good
    3. Satisfactory
    4. Poor
    5. N/A
19. Employee Courtesy

    1. Excellent
    2. Good
    3. Satisfactory
    4. Poor
    5. N/A
20. Employee Knowledge

    1. Excellent
    2. Good
    3. Satisfactory
    4. Poor
    5. N/A
21. Employee Helpfulness

    1. Excellent
    2. Good
    3. Satisfactory
    4. Poor
    5. N/A
23. Overall Service Rating

    1. Excellent
    2. Good
    3. Satisfactory
    4. Poor
    5. N/A
25. Do you have any comments or suggestions that may allow us to serve your better?
27. My comments on this survey are for

    1. Specific staff member
    2. Overall service
28. If you chose staff member, please provide a name
30. Do you wish to be contacted?

    1. Yes
    2. No
32. Name
33. Email Address
35. Address
37. Phone Number
39. Thank you for taking the time to fill out this survey.
Leave This Blank:


41. 1. Receive an email copy of this form.
42. Email address

    This field is not part of the form submission.

43. Submit

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